One-time help
Focused support
Remote help for one clearly defined issue on a computer or connected device.
Talk to usfor current pricing and scope
- Initial problem review
- Agreed session scope
- Remote diagnosis and support
- Clear session handover
Support options
The right level of help, agreed before work begins.
Choose focused one-time assistance or talk to us about ongoing support. We confirm scope and pricing before a paid session starts.
Ongoing personal support
Everyday care
Familiar help for people who want support across recurring technology needs.
Talk to usfor current pricing and scope
- Support across core service areas
- Help with everyday issues
- Setup and optimisation guidance
- Ongoing support arrangement
Small business support
Business assist
Flexible support shaped around your team, devices, software, and expected level of help.
Talk to usfor current pricing and scope
- Multi-user support options
- Device and software assistance
- Connectivity troubleshooting
- Tailored support scope
No unclear handoffs.
The exact support scope and applicable fee depend on the issue, devices involved, and type of arrangement. We discuss these details before work begins.